Textile / Fashion & Accessories

E-commerce logistics serving brands in the fashion sector

With Futurlog, brands like WASTED or Maison Toufet have seen their business grow thanks to efficient logistics that meet the demands of the fashion industry.

E-commerce logistics serving brands in the fashion sector

With Futurlog, brands like WASTED or Maison Toufet have seen their business grow thanks to efficient logistics that meet the demands of the fashion industry.

Textile / Fashion & Accessories

Discover how we've helped WASTED, Maison Toufet, and many others...

WASTED has successfully optimized its storage and reduced its costs thanks to Futurlog

Challenges encountered

• Many new SKUs to integrate with 2 collections per year

• Need to identify low-rotation stock

• Need to avoid stockouts due to long production times

• Maintain a strong and distinctive brand image

• Complex textile returns requiring expertise to manage

Solutions

WASTED has successfully optimized its storage and reduced its costs thanks to Futurlog

Challenges Encountered

• Many new SKUs to integrate with 2 collections per year

• Need to identify low-rotation stock

• Need to avoid stockouts due to long production times

• Maintain a strong and distinctive brand image

• Complex textile returns requiring expertise to manage

Solutions

Maison Toufet has reduced by more than half its dedicated time to after-sales service related to returns.

Challenges encountered

• The footwear industry involves a high rate of returns and exchanges.

• Need for an intuitive and customizable return portal.

• Need for a tailored return procedure.

Solutions

Their feedback

A Winning Partnership

After nearly 10 months of collaboration, we are thrilled with our experience with Futurlog. Communication has been excellent, and the management of our e-commerce website is top-notch. We highly recommend them to any company looking to structure and evolve. Our customers are delighted to receive their products quickly, and so are we. Thank you!

Emeline Pichonneau – Business Developer at Maison Toufet

Maison Toufet has reduced by more than half its dedicated time to after-sales service related to returns.

Challenges encountered

• The footwear industry involves a high rate of returns and exchanges

• Need for an intuitive and customizable return portal

• Need for a tailored return procedure.

Solutions

Their feedback

A Winning Partnership

Emeline Pichonneau – Business Developer at Maison Toufet

Aaluna trusts Futurlog to send and transport its bags safely.

Issues encountered

Complexity of managing international logistics from Colombia to Europe
Long lead times and high costs associated with direct international shipments
Need for a reliable solution to centralise stock in Europe and respond quickly to customers
Maintaining a high-end brand image with an impeccable customer experience

Solutions

Establishment of a logistics hub in France to bring Aaluna closer to its European customers
Optimisation of import costs and customs formalities thanks to our international expertise
Customised management of e-commerce orders with same-day dispatch (before 12 noon) and returns processed within 48 hours
Careful packaging and shipping processes tailored to premium products in order to strengthen brand image
Dedicated support for cross-border development and the opening of new international markets with the implementation of DHL

Their feedback

The Futurlog team is highly skilled, always very responsive and provides relevant advice. The platform is very easy to use and deliveries are super fast. I really appreciate having the same contacts and their responsiveness. I highly recommend them!

Adriana Archambault – Founder & CEO

YVES ROCHER confie à Futurlog depuis 3 ans l’envoi mensuel de ses produits de test auprès de ses panels

Problématiques rencontrées

• Besoin d’une offre économique et adaptée à l’activité d’envoi de box mensuelle

• Nécessité d’un partenaire adaptable et pouvant gérer différentes fabrications

• Conserver une image de marque forte et différenciante

Les solutions

Junk Group called upon Futurlog to distribute its promotional items

Challenges encountered

Ruptures fréquentes de stock liées à une mauvaise visibilité sur les flux entrants et sortants.
Délais de préparation trop longs, ce qui ralentissait l’expédition et générait des insatisfactions clients.
Volumes irréguliers avec des pics lors des lancements de collections, difficiles à absorber en interne.
Coûts logistiques élevés, difficilement soutenables avec la croissance.

The solutions

Opening up to a multi-carrier e-commerce panel (Colissimo, Mondial Relay, DHL, etc.), offering their customers more flexible delivery options and reduced costs.
Online dashboard enabling Junk Group to monitor its stock, orders and returns in real time without leaving the office.
Implementation of a dedicated textile process: management by size and product variations, with systematic quality control during preparation.
Absorption of order peaks thanks to a dedicated team and a commitment to same-day dispatch for all orders placed before noon.

Their feedback

Fast and efficient service. Very intuitive back office. No complaints. Well done.

Said Louzir – Operational Project Manager

YVES ROCHER confie à Futurlog depuis 3 ans l’envoi mensuel de ses produits de test auprès de ses panels

Problématiques rencontrées

• Besoin d’une offre économique et adaptée à l’activité d’envoi de box mensuelle

• Nécessité d’un partenaire adaptable et pouvant gérer différentes fabrications

• Conserver une image de marque forte et différenciante

Les solutions