BtoB & BtoC Logistics
For an e-commerce business, distinguishing between a consumer (B2C) and a professional client (B2B) is paramount. This difference is crucial at all levels, including from a logistical perspective.
In an ever-evolving sector, understanding the general principles of logistics is not enough; it is also essential to grasp the distinctive nuances between B2B and B2C approaches.
Customer return management
If return management is a significant concern in traditional (“brick-and-mortar”) commerce, it is even more so in e-commerce. Indeed, handling customer returns has become a real challenge for e-retailers today (especially as return rates intensify)…
Sustainable Logistics and CSR
Logistics and the environment, two seemingly opposing domains… But not incompatible!
“In 2023, the global logistics chain was responsible for 11% of global greenhouse gas emissions,” according to the latest report from the United Nations. Sustainability is at the heart of discussions. While no industry is exempt, the supply chain is also impacted…
Black Friday
In the United States, a large number of employers allow their employees to take a day off on Black Friday. This sentence reflects the extent to which Black Friday has become significant in our current society. And if that doesn’t resonate with you, perhaps this figure will: according to GfK Market Intelligence, the 2022 Black Friday week in France generated over 802 million euros in revenue…
Futurlog X Urb-it
We are proud to announce the establishment of a new sustainable partnership with Urb-it! Thanks to this major player in last-mile delivery using eco-friendly logistics, we will be introducing a 100% electric and eco-responsible delivery solution starting in November, servicing the Paris region from our warehouses ♻️
Peak Season
The peak season is approaching, don’t miss your chance! 📢
As with every year-end, e-commerce stores are gearing up to tackle a significant surge in activity. This surge translates into a spike in demand and consequently, orders, customer inquiries, returns, etc. Being prepared for this is essential to turn this opportunity into a success, thus ensuring customer satisfaction and business growth…
