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The e-commerce sector has been experiencing rapid growth for several years, attracting many companies to the market. This expansion has brought with it new logistical challenges, including the management of customer returns, also known as reverse logistics.

Peak season is approaching: turn this challenge into an opportunity for growth!

As the end of the year approaches, e-commerce shops are gearing up for peak season, a crucial period marked by an unprecedented surge in activity. Black Friday, Cyber Monday, the festive season: this explosion in demand translates into a massive increase in orders, customer enquiries and product returns.

Every year, the last quarter accounts for a huge proportion of e-commerce activity. According to data from Chronopost, October to December generates nearly half of the annual turnover of French online retailers.

Logistics companies and e-commerce carriers have realized the need to implement robust solutions to improve the efficiency of their operations. These solutions involve warehouse optimization, intelligent transport management, the use of the latest technologies, as well as close coordination between all…..

E-commerce has become a daily reality for millions of consumers and businesses. This method of purchasing offers many advantages, but it also imposes specific logistical challenges, grouped under the term “e-logistics”. This is at the heart of the customer experience, ensuring that the products ordered arrive in good condition and on time.

In an increasingly globalized world, where international trade is constantly increasing, understanding the role of logistics becomes crucial for any logistics company wishing to get involved in this sector.