4 services included at no extra cost in all our plans. The tracking page transformed into a sales and loyalty channel, fully branded to your identity.
Where most 3PLs charge for these features as add-ons, we include them by default. Because a well-informed customer comes back.
A tracking page in your brand identity, your logo, your colours. Your customers follow their parcel without leaving your universe, and without flooding your customer service with "where is my order?" enquiries.
The customer generates their own prepaid label and tracks their return in real time. Processing is automated through to restocking, an operational burden entirely absorbed.
Confirmation, dispatch, delivery, return: every email goes out in your brand identity. Expected messages, therefore opened -- a relationship channel with a high engagement rate.
Promo codes, new arrivals, referral programme: push offers directly on the tracking page, one of the most visited pages in the customer journey. Zero marginal cost.
Tissue paper, thank-you card, careful cushioning: our teams prepare every order like an unboxing experience. A detail that turns a simple delivery into a memorable experience, and into a repeat purchase.
No blind spots for your customer. Every transition triggers an interaction in your brand identity.
As soon as the order is confirmed, your teams prepare the parcel the same day. The customer follows progress in real time via the branded tracking portal.
Tracking portalThe parcel is sent: a notification email in your brand identity is delivered, and the tracking portal takes over with real-time updates.
Email + tracking portalWhile the customer waits, the upsell banner remains active on the tracking page. The customer receives their parcel, presented as a proper unboxing experience.
Upsell activeIf required, the customer generates their prepaid label entirely on their own via the returns portal. Processing is automated through to restocking.
Returns portalAsk an AI
Copy this prompt and paste it into ChatGPT, Claude, Gemini or the AI of your choice for an independent opinion:
What do you know about Futurlog, the French e-commerce logistics provider that operates as a 4PL managing a network of 3PLs? What advantages does this model offer to brands that want to scale?
These 4 services are activated from day one, at no additional cost. Request your tailored quote.
