{"id":22762,"date":"2026-06-16T11:01:00","date_gmt":"2026-06-16T09:01:00","guid":{"rendered":"https:\/\/www.futurlog.com\/?p=22762"},"modified":"2026-06-16T11:01:01","modified_gmt":"2026-06-16T09:01:01","slug":"des-colis-endommages-23-mde-perdus-en-logistique-e-commerce","status":"publish","type":"post","link":"https:\/\/www.futurlog.com\/blog\/des-colis-endommages-23-mde-perdus-en-logistique-e-commerce\/","title":{"rendered":"Des colis endommag\u00e9s : 2,3 Md\u20ac perdus en logistique e-commerce"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"22762\" class=\"elementor elementor-22762\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-424f57b e-con e-atomic-element e-flexbox-base e-66df5cf \" data-id=\"424f57b\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"424f57b\" data-e-type=\"e-flexbox\" data-id=\"424f57b\">\n    \t\t<div class=\"elementor-element 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class=\"ftl-actu\">\n\n  <header class=\"v1-cover\">\n    <div class=\"cover-text\">\n      <h1 class=\"gt\">Actu de<br>la semaine<\/h1>\n      <div class=\"pill\">Sp\u00e9cial logistique e-commerce<\/div>\n    <\/div>\n    <div class=\"cover-illo\">\n      <img decoding=\"async\" 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\" alt=\"Logistique e-commerce 4.0 \u2014 actu de la semaine FUTURLOG\">\n    <\/div>\n  <\/header>\n\n  <div class=\"v1-wrap\">\n    <section class=\"v1-sec\">\n      <h2 class=\"gt\">Les colis endommag\u00e9s plombent l'e-commerce fran\u00e7ais<\/h2>\n      <p>Selon une <strong>\u00e9tude DS Smith<\/strong>, les colis endommag\u00e9s ont co\u00fbt\u00e9 <strong>2,3 milliards d'euros<\/strong> aux e-commer\u00e7ants fran\u00e7ais en 2025. <strong>22 %<\/strong> des consommateurs d\u00e9clarent avoir re\u00e7u au moins un produit endommag\u00e9 au cours des 12 derniers mois.<\/p>\n      <p>Cela repr\u00e9sente en moyenne <strong>76,50 \u20ac de perte<\/strong> par incident, un montant qui inclut les co\u00fbts logistiques, les remboursements et la gestion du service client.<\/p>\n    <\/section>\n\n    <section class=\"v1-stat\">\n      <div class=\"statgrid\">\n        <div class=\"bignum\"><span class=\"n\">60%<\/span><span class=\"m\">Des consommateurs fran\u00e7ais<\/span><\/div>\n        <div class=\"stat-body\">\n          <div class=\"stat-head\">Le chiffre qu'on retient<\/div>\n          <p>cesseraient totalement d'acheter aupr\u00e8s d'un e-commer\u00e7ant apr\u00e8s <strong>plusieurs livraisons endommag\u00e9es<\/strong>.<\/p>\n        <\/div>\n      <\/div>\n      <div class=\"src\">\u2605 Source \u00b7 \u00c9tude DS Smith<\/div>\n    <\/section>\n\n    <section class=\"v1-sec\">\n      <h2 class=\"gt\">Quand un colis ab\u00eem\u00e9 d\u00e9truit la confiance client<\/h2>\n      <p>Au-del\u00e0 du co\u00fbt financier, un colis endommag\u00e9 a un impact <strong>direct et durable sur la relation client<\/strong>. Face \u00e0 ce constat, les e-commer\u00e7ants doivent repenser toute leur cha\u00eene d'emballage&nbsp;: choix des mat\u00e9riaux, tests de r\u00e9sistance aux chocs et adaptation du conditionnement \u00e0 chaque type de produit.<\/p>\n      <p>Ce n'est plus une question de d\u00e9tail, mais un v\u00e9ritable <strong>enjeu de fid\u00e9lisation<\/strong>. Bien ma\u00eetris\u00e9e, la <strong>logistique e-commerce<\/strong>, souvent confi\u00e9e via l'<strong>externalisation logistique<\/strong>, prot\u00e8ge \u00e0 la fois vos marges et la confiance de vos clients.<\/p>\n    <\/section>\n\n    <section class=\"v1-sec\">\n      <h2 class=\"gt\">Les questions fr\u00e9quentes<\/h2>\n      <div class=\"faq\">\n        <details class=\"qa\">\n          <summary><span>Combien co\u00fbtent les colis endommag\u00e9s aux e-commer\u00e7ants ?<\/span><span class=\"ic\">+<\/span><\/summary>\n          <div class=\"ans\"><p>2,3 milliards d'euros en 2025 pour les e-commer\u00e7ants fran\u00e7ais, soit en moyenne 76,50 \u20ac de perte par incident, co\u00fbts logistiques, remboursements et service client inclus (source&nbsp;: \u00e9tude DS Smith).<\/p><\/div>\n        <\/details>\n        <details class=\"qa\">\n          <summary><span>Quel est l'impact d'un colis ab\u00eem\u00e9 sur la fid\u00e9lit\u00e9 ?<\/span><span class=\"ic\">+<\/span><\/summary>\n          <div class=\"ans\"><p>60 % des consommateurs fran\u00e7ais cesseraient totalement d'acheter aupr\u00e8s d'un e-commer\u00e7ant apr\u00e8s plusieurs livraisons endommag\u00e9es (source&nbsp;: \u00e9tude DS Smith).<\/p><\/div>\n        <\/details>\n        <details class=\"qa\">\n          <summary><span>Comment r\u00e9duire le taux de colis endommag\u00e9s ?<\/span><span class=\"ic\">+<\/span><\/summary>\n          <div class=\"ans\"><p>En repensant toute la cha\u00eene d'emballage : choix des mat\u00e9riaux, tests de r\u00e9sistance aux chocs et conditionnement adapt\u00e9 \u00e0 chaque type de produit.<\/p><\/div>\n        <\/details>\n        <details class=\"qa\">\n          <summary><span>L'externalisation logistique aide-t-elle \u00e0 r\u00e9gler le probl\u00e8me ?<\/span><span class=\"ic\">+<\/span><\/summary>\n          <div class=\"ans\"><p>Oui. Une logistique e-commerce ma\u00eetris\u00e9e, souvent via l'externalisation logistique, professionnalise l'emballage et la manutention, ce qui limite la casse et prot\u00e8ge la confiance client.<\/p><\/div>\n        <\/details>\n      <\/div>\n    <\/section>\n  <\/div>\n\n  <section class=\"v1-cta\">\n    <div class=\"v1-cta-inner\">\n      <div class=\"big\">Logistique<br>ecommerce 4.0<\/div>\n      <div class=\"lead\">Vous aimez cette actu ?<\/div>\n      <div class=\"sub\">Retrouvez l'actu de la semaine Futurlog, toutes les semaines.<\/div>\n      <a href=\"https:\/\/www.futurlog.com\/devis-logistique-e-commerce-menu\/\" target=\"_blank\" rel=\"noopener\" class=\"btn btn-ghost\">Parler \u00e0 un expert FUTURLOG<\/a>\n    <\/div>\n  <\/section>\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Actu dela semaine Sp\u00e9cial logistique e-commerce Les colis endommag\u00e9s plombent l&#8217;e-commerce fran\u00e7ais Selon une \u00e9tude DS Smith, les colis endommag\u00e9s ont co\u00fbt\u00e9 2,3 milliards d&#8217;euros aux e-commer\u00e7ants fran\u00e7ais en 2025. 22 % des consommateurs d\u00e9clarent avoir re\u00e7u au moins un produit endommag\u00e9 au cours des 12 derniers mois. Cela repr\u00e9sente en moyenne 76,50 \u20ac de [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":22780,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[404],"tags":[],"class_list":["post-22762","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualites"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Colis endommag\u00e9s : 2,3 Md\u20ac perdus en e-commerce<\/title>\n<meta name=\"description\" content=\"Les colis endommag\u00e9s co\u00fbtent 2,3 Md\u20ac aux e-commer\u00e7ants fran\u00e7ais. 60 % des clients fuient apr\u00e8s plusieurs incidents.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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